Q

怎樣才算是團購呢?
What is a Bulk Order?

一次購買同一本書的數量超過20本以上我們可以提供團購的折扣。若有購買更大量的書籍(多本書數量多本)， 請提供明細予我們(或填寫報價需求)，將會盡快(3個工作天內，依實際需求的數量多寡而增減)提供相關的庫存狀況及報價, 但若是特價書、工具書、影音商品與部份文具精品商品，則不再提供優惠。

A Bulk Order is an order for 20 or more copies of the same title. In many cases, we can give discounts on orders of this size. To request a price quote, please complete the form, and depending on current volume we will respond within 3 business days from receipt of your request. (Response time may increase or decrease depending on the size of the request.) Please note: We do not discount Bargain Titles, Gifts & Out of Print Books, Music albums or Video products.

Q

是否有企業購書的方案呢?
Do you have any Corporate Account Program?

有的!不管您是採購經理、教師、教授、小型企業老闆、圖書館員、或政府機關。 我們的團購部門可以幫助您快速、方便地採購您需要的商品。 若您有任何的問題，可以直接洽詢我們的團購部門. 電話:886-2-2775-1500#133 或寄電子郵件至: gs@eslite.com

Yes! Whether you're a purchasing manager, teacher or professor, small business owner, librarian, or government worker, our Bulk Department enables you to purchase everything you need quickly, and conveniently. If you have any question, please contact with Bulk department directly 886-2-2775-1500#133 or E-mail: gs@eslite.com

馬上申請
Apply Now

Q

我如何知道可否得到團購的折扣呢?
How do I receive a Bulk Discount?

您可以填寫報價需求，註明需要的正確數量及相關資料，我們將會在收到您的訊息後3個工作天內(依實際需求的數量多寡而增減)回覆您。

To request a Price Quote, please complete the form, and depending on current volume we will respond within 3 business days from receipt of your request. (Response time may increase or decrease depending on the size of the request.)

Q

要下一張團購訂單，需要準備什麼資料呢?
What information is needed to place an order?

在得到我們提供的報價後，您可以直接下單，然後以電話或電子郵件（gs@eslite.com）通知我們訂單號碼。 或您可以選用傳真的方式 、電子郵件或是來電話的方式下單。
If you would like to place an order, please confirm the discount first.
Please send a fax of your Order Form to 886-2-2775-5979, or E-mail us directly at gs@eslite.com.

我們需要您提供以下的訊息：
We require the following information:
收件人、電話號碼、公司名稱
Name, phone number, company/institution.
需要書籍的日期（請您註明年/月/日）
Arrival date (when the titles need to arrive (MM/DD/YYYY) - full date required.)
收件地址(請包括國家、城市、郵遞區號等完整資料)
Ship-to address (including Country, City, State and Zip).
收件人連絡電話
Ship-to telephone number.
其他特殊注意事項
Other important remarks.

付款方式有信用卡、ATM、郵政劃撥等方式。
Payment: Credit card, ATM or Post-office Transfer.

Q

接受的信用卡付款，有那些?
What credit card payment options do you accept?

我們目前可以接受刷卡的信用卡有4種，分別為VISA，MASTER，JCB，及AE（美國運通）卡

We accept Visa, MasterCard, JCB and American Express.

Q

團購的訂單，可以分送多組不同的地址嗎?
Does Bulk Orders ship to multiple addresses?

可以的，下單前請連絡我們 （ gs@eslite.com），我們將會依您的需求了解是否可以送達，及針對寄送地址計算運送費用的報價。

Yes, we do! Please contact us at gs@eslite.com for further instructions and applicable fees.

Q

團購訂單寄送至海外的運費如何計算呢?
How much does it cost to ship a Bulk Order internationally?

國際快捷的收費標準是依據重量與材積，若您需要運送至海外，請提供我們地址，及需要的商品數量，以利我們計算後報價回覆。

International Shipment (outside of the Taiwan) Charges are based on weight and destination. If interested in shipping internationally, please provide full ship-to address, including postal code, at the time you request a price quote.

Q

團購報價單的有效期間是多久?
How long is a Price Quote valid?

報價後10天內有效，若超過10天，請直接洽詢: gs@eslite.com

Price Quotes are valid for 10 business days. If a Price Quote is accepted after 10 business days, pleases contact directly at gs@eslite.com.

Q

團購訂單是否可以退貨嗎?
Is a Bulk Order Returnable?

不行，團購的訂單是針對您的需求而準備的，除了商品上的瑕疵外，我們不接受退貨。

No. Bulk Orders with eslite.com are non-returnable.

Q

可以到誠品書店的門市去取團購的商品嗎?
Can I pick up my Bulk Order at my eslite bookstore?

不行。我們會有專人處理團購訂單、追蹤，備貨的過程都會是在eslite.com 作業，目前暫不開放到門市取書，敬請見諒。

No. Bulk Orders placed through the eslite.com Bulk Orders Department do not currently qualify for Pick-up Service from eslite.com or from a eslite bookstore.